Working with SMEs: Good, Bad, and Ugly

Andrea Moore, CPT

Working with SMEs: Good, Bad, and Ugly

PI specialists work with SMEs in all different situations. And we all know it can be rewarding, challenging, or both. This session will share war stories and show battle scars. And, hopefully, participants will leave with some strategies to deal with all types of SMEs.

More About This Speaker

Andrea Moore, CPT, MBA, is founder and CEO of Performance Support Unlimited, a global provider of performance improvement and instructional design technologies. A graduate of Purdue University in Industrial Engineering, she also holds an MBA from the University Colorado. She has over 20 years of experience as a performance technologist and has worked with Fortune 100 clients on projects including analysis and performance studies, training and multimedia design, development, implementation, and evaluation efforts.

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